TOUR CANCELLATION POLICY

PARTICIPANT CANCELLATION

A participant may withdraw from the tour at any time by notifying Ultimate Adventure Moto NZ Ltd in writing via email or dated letter. In case of withdrawal, a cancellation fee calculated by reference to the total tour fee is payable as follows:

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• More than 60 days before the tour start date: Loss of the non-refundable deposit.

• 60-30 days before the tour start date: 50% of the total tour cost.

• 0-29 days before the tour start date: 100% of the total tour cost.

• If you do not show up at the scheduled start time of the tour for any reason, 100% of the tour cost will be forfeited.

• We strongly advise taking out your own personal travel insurance for any unforeseen circumstances that would prevent you from attending the tour.

 

TOUR CANCELLATIONS

Ultimate Adventure Moto NZ Ltd reserves the right to cancel any scheduled tour at any time due to lack of participation, severe weather, natural disaster, world unrest, pandemic or any other given reason whatsoever.

If any tour is cancelled, Ultimate Adventure Moto NZ Ltd will;

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• Immediately notify tour participants of any such occurrence, and

• Offer the possibility of rescheduling another tour on another date, or will refund the tour deposit and tour balance less any deposits paid to cover pre-booked accommodation, activities and admin fees etc. which will constitute a full settlement. 

• Not be liable for any additional cost or losses incurred by the participant due to a cancellation of any tour. This may include, but not be limited to;

  • personal airline tickets,

  • other accommodation reservations,

  • any other pre-planned trips/travel and/or associated expenses.